jat baj Privacy Policy

jat baj collects personal data through several channels: directly from you when you register an account or contact support, automatically when you use our platform, and from trusted third-party sources such as payment processors and KYC verification providers. The categories of data we collect are described in the table below.

Data We Do Not Collect

jat baj does not collect or store full payment card numbers. When Visa or Mastercard is used as a payment method, card data is processed directly by our PCI-DSS compliant payment gateway partner and is not stored on jat baj servers. We also do not collect biometric data, political opinions, religious beliefs, or medical information as part of standard account operation.

jat baj processes your personal data for clearly defined purposes only. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which we use your data are as follows:

Account Management & Service Delivery

We use your identity and contact data to create and maintain your jat baj account, authenticate your identity when you use the jat baj Login page, respond to support enquiries, process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfers, and deliver the gaming services you have requested. Without this data, we cannot operate your account.

Identity Verification & Fraud Prevention

We use your identity data and KYC documents to verify that you are who you claim to be, that you meet the 18+ age requirement, and that your account is not being used for fraudulent purposes including money laundering, bonus abuse, or identity theft. This processing is both a legal obligation for jat baj as a licensed operator and a contractual necessity to maintain platform integrity.

Regulatory Compliance

As an internationally licensed gaming operator, jat baj is required by law to retain certain categories of player data — including transaction records and identity verification files — for defined periods. This data may also be disclosed to regulatory or law enforcement authorities upon receipt of a valid legal request.

Platform Improvement & Analytics

We use technical and usage data in aggregate and anonymised form to understand how players navigate the jat baj platform, which games are most popular, where technical errors occur, and how the mobile experience can be improved for users in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other parts of Bangladesh. This analytics processing does not identify individual players and is used solely to improve the platform.

Responsible Gaming Monitoring

We use your gameplay data — including session length, bet frequency, deposit patterns, and self-exclusion history — to identify signs of problem gambling and to trigger responsible gaming interventions where appropriate. This processing is carried out in the interests of player welfare and is a core obligation of jat baj as a responsible operator.

Marketing Communications

Where you have explicitly opted in to receive marketing communications, we use your contact data to send you information about jat baj promotions, bonus offers, seasonal campaigns (such as Eid or Pohela Boishakh specials), and new game launches. You may withdraw your marketing consent at any time without affecting your account status.

jat baj processes personal data under the following legal bases, depending on the purpose of the processing activity:

• Contractual necessity: Processing required to fulfil jat baj's obligations to you under our Terms & Conditions — including account creation, payment processing, and game delivery. Without this processing, we cannot provide our services.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, KYC requirements, and data retention mandates imposed by our licensing authority.
• Legitimate interests: Processing carried out for purposes that are necessary for jat baj's legitimate business interests, provided those interests are not overridden by your rights and freedoms. This includes fraud detection, platform security monitoring, and aggregate analytics.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — primarily marketing communications. You may withdraw consent at any time without detriment to your account.

jat baj uses cookies and similar tracking technologies to operate the platform correctly, remember your preferences, maintain your login session, and gather aggregate usage statistics. A cookie is a small text file stored on your device by your web browser when you visit a website. Cookies set by jat baj do not contain your password or full payment details.

Types of Cookies We Use

• Essential cookies: These are strictly necessary for the platform to function. They maintain your login session, preserve your language and currency preferences, and enable core security features. Essential cookies cannot be disabled without breaking platform functionality.
• Analytics cookies: These help us understand how players use the jat baj platform — which pages are visited most often, where users drop off during the registration process, and how the mobile experience compares across different Android and iOS devices commonly used in Bangladesh. Analytics data is aggregated and does not identify individual players.
• Functional cookies: These remember choices you have made — such as your preferred deposit method (bKash, Nagad, or Rocket) and game category — so that your next visit is more convenient.
• Marketing cookies: These are only set where you have consented to receive marketing communications. They help us ensure that promotional content shown to you is relevant to your gaming interests and activity on the platform.

Managing Your Cookie Preferences

You may control non-essential cookies through your browser settings at any time. Most modern browsers allow you to block or delete cookies, or to be notified when a cookie is set. Please note that disabling analytics or functional cookies may affect the quality of your experience on the jat baj platform. Disabling essential cookies will prevent you from logging in or using the platform at all.

Instructions for managing cookies in common mobile browsers used in Bangladesh:

• Chrome (Android): Settings → Privacy and Security → Cookies
• Firefox (Android): Settings → Privacy → Cookies
• Samsung Internet: Settings → Privacy → Cookies and Site Data
• Safari (iOS): Settings → Safari → Privacy & Security → Block All Cookies

jat baj does not sell your personal data to any third party. We may, however, share specific categories of your data with carefully selected third-party organisations where doing so is necessary to deliver our services, meet our legal obligations, or protect the integrity of the platform. All third-party recipients of jat baj player data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the one for which it was shared.

Categories of Third-Party Recipients

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card processing partners receive your financial data solely to facilitate deposits and withdrawals. Payment processors are bound by their own regulatory obligations and PCI-DSS standards.
• KYC and identity verification providers: Third-party identity verification services may receive copies of your KYC documents to perform automated or manual identity checks. These providers are contractually prohibited from retaining your documents beyond the verification period.
• Game software providers: Providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session identifiers and gameplay data necessary to operate their games on the jat baj platform. These providers do not receive your full identity or payment data.
• Platform analytics providers: Aggregate, anonymised usage data may be processed by analytics platform providers to help jat baj improve the platform experience. Individual player identities are not disclosed to analytics providers.
• Legal and regulatory authorities: jat baj may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required by law, where necessary to investigate fraud or financial crime, or where required to enforce our Terms & Conditions.

jat baj retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of data we hold:

Once the applicable retention period has expired, jat baj will securely delete or anonymise your personal data so that it can no longer be associated with your identity. Where data is anonymised rather than deleted, it may be retained indefinitely in aggregate form for statistical and reporting purposes.

jat baj takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your browser or mobile app and jat baj's servers is encrypted using current SSL/TLS standards. This protects your login credentials, payment information, and personal data from interception during transit.
• Encrypted data storage: Sensitive data stored on jat baj servers — including KYC documents and financial records — is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within jat baj is restricted on a need-to-know basis. Customer support staff, compliance officers, and finance personnel each have access only to the categories of data required for their specific role.
• Regular security audits: jat baj conducts periodic security reviews of its platform infrastructure to identify and remediate potential vulnerabilities before they can be exploited.
• Two-factor authentication (2FA): jat baj encourages all players to enable 2FA on their accounts to add an additional layer of protection to the jat baj Login process. Details are available in your account security settings.
• Incident response: In the event of a data security incident that affects your personal data, jat baj will notify affected players via their registered email address without undue delay, along with details of the nature of the incident and the steps being taken to address it.

While jat baj takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure — never share your jat baj Login password with anyone, use a strong and unique password for your account, and contact support immediately if you suspect unauthorised access.

As a jat baj player, you have the following rights with respect to your personal data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request" along with your registered username and a brief description of your request. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

• Right of access: You have the right to request a copy of all personal data that jat baj holds about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification: If any personal data held by jat baj about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For changes to core identity data, jat baj may require documentary evidence before making amendments.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where you believe the data has been processed unlawfully. Please note that certain categories of data must be retained for legal and regulatory reasons even after an erasure request — these are described in the Data Retention section above.
• Right to restrict processing: You may request that jat baj restrict the processing of your personal data in certain circumstances — for example, while an accuracy dispute is being resolved, or where you have objected to processing based on legitimate interests and we are assessing your objection.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to have it transmitted to another data controller where technically feasible.
• Right to object: You have the right to object to processing based on jat baj's legitimate interests, including profiling for responsible gaming monitoring purposes. You may also object to direct marketing at any time, after which we will cease processing your data for that purpose immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.

The jat baj platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from any individual under the age of 18. Our registration process includes an age declaration step, and all accounts are subject to age verification checks as part of the KYC process.

If jat baj becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered a jat baj account or provided personal data to our platform, please contact us immediately at [email protected] and we will act promptly to investigate and resolve the matter.

jat baj reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When we make material changes to this policy, we will notify registered players by email to the address associated with their account at least 14 days before the changes take effect. The "Last Updated" date at the top of this page will be revised with every published update.

We encourage all players to review this Privacy Policy periodically. Your continued use of the jat baj platform after the effective date of any update constitutes your acknowledgement of the revised policy. If you do not accept the revised terms, you should close your account before the update takes effect.

How to Contact Us About Privacy

For all privacy-related enquiries, data rights requests, or concerns about how jat baj handles your personal data, please contact our data protection team using the details below. All communications must be submitted in English.

• Email: [email protected] (subject line: "Privacy Enquiry" or "Data Rights Request")
• Response time: We aim to acknowledge all privacy enquiries within 2 business days and provide a substantive response within 30 calendar days.

For general platform support that is not privacy-related, please use the same email address with an appropriate subject line. Our support team operates 24 hours a day, 7 days a week, including Eid holidays and public holidays in Bangladesh.